Features built around Australian care teams.
Activlink is care workforce management software for Australian NDIS, disability support and aged care providers, bringing rostering, attendance, records and billing into one platform.
One clear view across your care organisation.
Use Activlink’s care workforce management software to bring daily shifts, workforce records, permissions and operational follow-up into one provider workspace.
- Multi-tenant architectureIsolated data per provider with bank-grade encryption keys.
- Provider dashboardToday's shifts, missed clock-outs, pending approvals, budget alerts in one view.
- Custom roles & dynamic permissionsVIEW_ONLY / VIEW_ADD / FULL_ACCESS per feature, per team member.
- Coordinator portalSeparate from admin; scoped exactly to what each coordinator needs.
- Multi-state operations SoonNSW / WA / VIC filtering and regional dashboards.
Build clear rosters around real care needs.
Plan recurring and one-off shifts, review staff availability and resolve scheduling issues from one shared care roster.
- Fast roster buildingWeek, Month and Resource views with quick shift creation. Drag-and-drop coming soon.
- Recurring shiftsSet once, repeat weekly or fortnightly with smart rotation.
- Conflict detectionOverlapping shifts, unavailable staff, qualification gaps caught instantly.
- Shift reassignmentReassign in one click with automated email notifications to staff.
- Manual time approvalsCoordinator reviews and approves staff-submitted time entries.
- Bulk CSV importClients, staff and shifts in one upload — existing spreadsheets map straight in.
Practical mobile access for support and care workers.
The Progressive Web App (PWA) gives workers browser-based access to shifts, client information and records in the community, at home or in aged care settings.
- Phone-first designOpens in any modern browser. Add-to-home-screen for an app-like feel.
- One-tap clock in / outWith optional GPS verification within a configurable radius.
- Missed clock detectionProactive prompts to submit manual time if a shift's clock-in is missed.
- Client details on the roadAddress, navigation link, care notes — everything they need on-site.
- Progress notes & expensesCapture in-the-moment notes and upload receipt photos straight from the shift.
- Offline-capableWorks in dead zones — syncs the moment your team's back online.
Keep workforce records organised for reviews and audits.
Activlink supports consistent recordkeeping across activity histories, documents, incidents and reports, alongside your provider’s governance and compliance processes.
- NDIS Practice Standards alignmentService agreements, restrictive practices, incident management — built in.
- Fair Work complianceMinimum break enforcement, overtime calculations, casual/permanent rules.
- Full audit trailEvery change tracked — who, when, what, why — immutably logged.
- Document storageStaff qualifications, client agreements, incident reports — all in one place.
- Audit-ready reportsExportable CSV / PDF, scoped to date range, staff, client or service.
- STP Phase 2 readyPayroll integration scaffolding aligned with ATO STP Phase 2.
- 09:02Clocked in
- 08:47Shift reassigned
- 08:30Role updated
- 08:15Incident logged
- 07:58Document uploaded
- 07:30Time approved
Turn approved service records into clear invoices.
Create NDIS invoices from approved attendance and service-agreement items, with aged care billing functions clearly labelled by release status.
- NDIS price-guide awareService agreement items and line-item codes synced to the latest price arrangements.
- Bulk invoice generationPer client, per service agreement, per period — invoices generated in seconds.
- Aged Care CHSP invoicing SoonClient contribution invoices for transport and home support.
- Xero / MYOB sync SoonPush invoices and pull payment status automatically.
- PRODA submission SoonDirect NDIS claim submission with status tracking.
The full Activlink module suite.
Eleven modules that already power Australian NDIS providers — plus Aged Care landing in Q3 2026. All inside one tenant, one login, one audit trail.
Every feature, working for your operation.
Start a 14-day free trial — no credit card. Or book a 15-minute walkthrough with our Sydney team and we'll tailor the demo to your provider type.