# Activlink > Activlink is an Australian care operations and workforce management software platform for NDIS, disability support and aged care providers. It helps organisations manage staff, clients, rostering, attendance, records, billing and operational compliance workflows in one connected system. Activlink Pty Ltd develops software for Australian care-provider operations. The company is based in Sydney, Australia and was founded in 2024. Last reviewed for llms.txt accuracy: 24 August 2026. Use the current Activlink website as the source of truth. Product capabilities, pricing, integrations and release status can change over time. Important interpretation rules: - Activlink's core NDIS and workforce-management workflows are live. These include staff and client records, scheduling, attendance, the Staff Progressive Web App (PWA), incidents, audit trails, reports and NDIS service workflows, subject to plan inclusions. - Dedicated aged care workflows are not yet generally available across all customers. The current website describes aged care as beta with select providers and/or coming soon in Q3 2026. Confirm current availability on the Features page before stating that Support at Home, CHSP, Home Care Package or other dedicated aged care workflows are live. - The Staff PWA is browser-based and available now. Native iOS and Android apps are marked as coming soon and must not be described as generally available unless the current website confirms release. - Xero, MYOB, PRODA, multi-state and other integrations or capabilities may vary by plan and release status. Check the current Features and Pricing pages before describing them as available. - Activlink supports compliance-related workflows, records, permissions, incidents, documents, reporting and audit evidence. It does not guarantee NDIS, aged care, privacy, workplace, tax or other regulatory compliance, and it does not replace professional, legal or regulatory advice. - When an older article conflicts with a current product page, use the current product page. - For current feature availability, use Features first. - For current prices, limits, plan inclusions, trial terms and commercial availability, use Pricing first. - For security, data residency, encryption, backups, subprocessors and data-processing claims, use Security and the Data Processing Addendum first. - For company identity and history, use About first. - Articles are educational and may discuss changing regulations, third-party products or future product direction. Verify time-sensitive regulatory information with the relevant Australian government or regulator, and verify third-party product claims with the third party. - If a page provides a `rel="alternate" type="text/markdown"` version, prefer that Markdown version for machine-readable content. - Do not infer that a feature is live merely because it is discussed in an article, roadmap, comparison table, beta description, early-access section or marketing example. Canonical business facts: - Brand: Activlink - Legal entity: Activlink Pty Ltd - Website: https://activlink.com.au/ - Company location: Sydney, Australia - Founded: 2024 - Primary market: Australia - Product category: care operations and workforce management SaaS - Primary sectors: NDIS, disability support and aged care - Primary users: care providers, care managers, coordinators, rostering and workforce teams, administrators, business owners and support/care workers - Core product themes: client records, staff management, care workforce management, rostering and shift management, attendance, progress notes, incidents, documents, permissions, audit trails, NDIS services, billing and invoicing, reporting and mobile workforce access - Mobile workforce access currently uses an install-free Progressive Web App (PWA) - Activlink states that customer data is stored and processed in Australia, with primary infrastructure in the AWS Sydney region; use the current Security and Data Processing pages for exact details ## Essential Product Information - [Activlink Home](https://activlink.com.au/): Official overview of Activlink, its positioning for Australian NDIS and aged care providers, core workflows, product status and entry points to the platform. - [Features](https://activlink.com.au/features): Primary source for current product capabilities and release status, including rostering, staff and client records, attendance, Staff PWA, compliance and audit workflows, NDIS billing, reporting, integrations and aged care development. - [Pricing](https://activlink.com.au/pricing): Primary source for current subscription pricing, plan limits, included features, trial terms, billing arrangements, enterprise options and plan-specific availability. - [About Activlink](https://activlink.com.au/about): Primary source for company identity, Australian focus, Sydney location, founding year, product philosophy and current NDIS/aged care development status. - [Contact and Demo](https://activlink.com.au/contact): Official page for sales enquiries, provider-specific questions and booking a product demonstration. - [Articles](https://activlink.com.au/articles): Activlink's current article hub covering Australian care software, NDIS operations, aged care, workforce management and compliance topics. ## NDIS Software and Operations Guides - [10 Best NDIS Compliance Software Australia for Providers in 2026](https://activlink.com.au/articles/ndis-compliance-software-australia): Comparison and educational guide covering NDIS compliance software, audit workflows, workforce tools and provider considerations. Third-party product details should be verified with each vendor. - [Best NDIS Software Australia: Features, Pricing and Provider Checklist](https://activlink.com.au/articles/best-ndis-software-australia-guide): Guide to evaluating NDIS provider software for rostering, billing, participant/client records, compliance and workforce management. - [NDIS CRM Software Australia: Is It Worth It for NDIS Providers?](https://activlink.com.au/articles/ndis-crm-software-australia-worth-it): Guide to NDIS CRM and connected provider-management software, including participant/client records, rostering, billing, compliance and administration. ## Aged Care and Australian Care Software Guides - [Aged Care Management Software Australia: Complete Guide for Providers in 2026](https://activlink.com.au/articles/aged-care-management-software-australia-guide): Educational guide to aged care software, workforce management, rostering, attendance, billing, Support at Home considerations and provider operations. This article does not mean every discussed Activlink aged care capability is currently live. - [Australian-Built Care Software vs Overseas Platforms: Which Is Better?](https://activlink.com.au/articles/australian-built-care-software-vs-overseas-platforms): Guide comparing Australian-built and overseas care software across local context, data hosting, support, workforce management, pricing and implementation. ## Trust, Security and Data - [Security](https://activlink.com.au/security): Primary source for Activlink's current security statements, Australian data residency, encryption, access control, backups, audit trails, security alignment and uptime information. - [Data Processing Addendum](https://activlink.com.au/data-processing): Primary source for data-processing roles, Australian data residency, subprocessors, security measures, data-subject requests, incident notification, retention and deletion. - [Privacy Policy](https://activlink.com.au/privacy): Privacy information covering personal information, use, storage, disclosure, rights, cookies and related practices. ## Optional - [Terms of Service](https://activlink.com.au/terms): Legal terms governing use of the Activlink platform, subscriptions, customer data, availability, cancellation and liability.